Conference:
Day 1
June 3, 9am - 5:30pm
Day 2
June 4, 9am - 5:30pm
Workshop:
June 2, 9am - 5:00pm
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Thursday, June 3, 2010: Conference Day 1 Thursday, June 3, 2010: Conference Day 1
EMERGING LCC BUSINESS MODELS9am Chairperson’s opening remarks
Former Chairman, RyanAir; Chairman, Aviation Group, Performance Consultants
9.10am Keynote address: Prevailing LCC models in 2010 and beyond
- Adopting best tactics of legacy carriers and other LCCs to expand market share
- Balancing between complexity and simplicity in developing business operations
- Ultra LCCs and LCC/legacy hybrid: leveraging their respective advantages
- Expanding networks into established routes, competing in major airports
Chief Executive Officer, Viva Aerobus
9.40am Keynote address: Implementing a global long-haul LCC service
- Capitalizing on LCC demand in the Scandinavian markets to US and Asia
- Analyzing optimal routes for a sustainable long-haul LCC enterprise
- Mixing low cost philosophy and high fleet utilization
- Incorporating an evolving à la carte model and providing informal and cool service
- Utilizing the downturn to reduce start up risk and secure long term competitiveness
Chief Executive Officer, FEEL Air
10.10am Speed networking
The revolutionary, exciting, and fast-paced way to meet fellow conference delegates and industry peers in one 35 minute session. These brief meetings are the starting point for conversation and networking throughout the conference. Long-lasting, profitable business relationships begin here. 10.45am Morning networking break 11.05am Panel session: Fees – friend or foe?
- Determining optimal unbundling strategy
- À la carte unbundling vs. all inclusive bundling
- Gauging optimal pricing for service fees
- Impact of well-informed and highly cost-conscious consumers on fee models
Chief Financial Officer, Avianca Vice President - Marketing, Sales, Customer Experience, Alaska Airlines Executive Vice President & Chief Financial Officer, Gol Linhas Aereas Inteligentes
STRATEGIES FOR CAPTURING ANCILLARY REVENUE11.50am Boosting the airline brand through investments in airline safety
- Increasing profitability by making safety a critical part of the airline “DNA”
- Understanding the importance of investing in safety initiatives
- Leveraging efficiency gains to cover expenditures
- Returns on safety investments from greater public image
Mr. Andres Fabre, Chief Operating Officer, Aerolineas Argentinas
1.35pm Panel session: Expanding income from off and on-board ancillaries
- Exploring off-board ancillaries for carriers with varying passenger loads
- Securing favorable margins and cross-selling ancillary services to maximize revenue
- Evaluating viability of new and potential on-board ancillary products and services
- Implementing effective employee incentives that increase onboard sales
- Utilizing corporate sponsorships to promote new services and cover capital costs
Former Vice President - Planning and Revenue Management, Frontier Airlines Vice President - Distribution and Revenue Management, LAN Airlines President, Ideaworks Company Commercial Director, Viva Aerobus
2.20pm Ancillary revenue showcaseLeading companies in providing ancillary services to low-cost, regional and full-service carriers will make 10-minute presentations highlighting how their business lines can strengthen profitability. Please contact Steven Reichard at steven.reichard@terrapinn.com for further details about a showcase presentation.
Chief Technical Officer, CarTrawler
3pm Afternoon networking break DEVELOPMENTS IN COST CONTROL3.30pm Fleet management panel: Optimizing your fleet operations
- Diversifying fleet for heavier passenger loads; developing cargo and charter services
- Leasing and purchasing strategies, evaluating the best aircrafts for your business
- Gauging maintenance costs, determining whether to outsource maintenance or provide in-house
Senior Vice President - Operations, AirTran Airways President, Canadian North Mr Robert Muhs, Senior Vice President, Operations, Pinnacle Airlines
EXPANDING CONSUMER MARKETS4.10pm Panel session: Maximizing opportunities from loyalty and customer relationship management
- Evaluating the latest loyalty marketing trends
- Using social media to generate brand loyalty
- Implementing and monetizing LCC frequent flyer programs
- Capitalizing on the latest developments in CRM technology
Chief Commercial Officer, Volaris Mr. Frank Kardonski, Director of e-Commerce, Copa Airlines Founder & CEO, SimpliFlying
4.55pm Chairperson’s closing remarks
Former Chairman, RyanAir; Chairman, Aviation Group, Performance Consultants
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To develop the program and keep in touch with the industry we work with a number of leading associations, magazines and publishers.
If you are interested in becoming a partner for this event, or if you would like to obtain a press pass, please contact our marketing manager Caroline Hornby today.
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